The effective date of this Privacy Policy is 26th of April 2019.
This Privacy Policy sets out how we, AeroNet Website or Mobile Application obtain, store and use your personal data.
This Privacy policy applies for personal data we obtain
(a) by your use of our website https://aeronet.co/ ("our website"),
(b) by your use of our Android and iPhone Application ("our applications"), and
(c) by your use of any other, present or future, online or offline, programs, products, services, technical support or offerings of AeroNet ("our services").
Please read this Privacy Policy carefully. We recommend that you print off a copy of this Privacy Policy and any future versions in force from time to time or store it on your computer for your records.
The data controller in respect of our applications is AeroNet / Aero Information Technology Department from Aero Freight Company Limited, the registered office of which is at C Ring Road, Doha, State of Qatar (hereinafter: we). You can contact us by sending an email to apps.privacy@aerofrt.com. We are also the leading data controller regarding management and maintenance of shared ERP/CRM database in relation to the global Aero Group companies.
We collect personal data about you when you provide it to us, such as through your use of Services or through your browser or device.
Where permitted or authorized by law, we may also receive information about you from other sources, if so allowed by law and if such is necessary for the provision of Services.
We also collect information about your use of our Services through cookies and similar technologies. Our use of cookies and similar technologies is set out below.
What type of personal data we collect or obtain about you?
The type of information we collect about you may include information such as:
We may also obtain personal data about you from certain publicly accessible sources, including (but not limited to) online customer databases, business directories, media publications, social media, websites and other publicly accessible sources.
In the shared ERP/CRM database the following personal data are processed by us and other Aero Group companies:
We may use your personal data for one or more of the following purposes:
a.) Administering, running and improving our Services and our business, including personalizing our Services for you. This is necessary for our legitimate interest of better understanding our customers' and potential customers' preferences and tailoring our Services and general business to our customers' needs and preferences.
b.) Communicating directly with you in relation to updates to our website, your purchase(s) of our Services, and in response to enquiries we receive from you and to send administrative information to you, for example, information regarding the website and changes to our terms, conditions, and policies. This will be necessary either to update you from time to time about changes to our website, to perform a contract which we have entered into with you (or to take steps, at your request, to enter into a contract with you) or for our legitimate interest of satisfying and confirming your requirements in order to provide you with our products or services and to answer questions we receive from you.
c.) Protecting our business and our business interests, including for the purposes of credit and background checks, fraud prevention and debt recovery. This is necessary for our legitimate interests of preventing criminal activity such as fraud or money laundering, for ensuring that our Services are not misused and protecting our business. We will only carry out such checks to the extent that we are permitted or authorized by law to do so.
d.) Communicating with our business advisors and legal representatives. This is necessary for our legitimate interests of obtaining legal or professional business advice, and we will only share your personal data where it is necessary to do so, to the minimum extent necessary and on an anonymized basis wherever possible.
e.) Enforcing our legal rights and compliance. This is necessary for our legitimate interest of protecting our business and enforcing our contractual and other legal rights resolving disputes and making such disclosures as are required by law or which we consider, acting reasonably, are required by law. We may also need your personal data to comply with ongoing legal obligations, such as tax and accounting laws and regulations to which we are subject to.
f.) Ensuring physical, network and information security and integrity. This is necessary for our legitimate interest of ensuring that our IT systems and networks are secure and uncompromised, including, for example, backup and archiving, preventing malware, viruses, bugs or other harmful code, preventing unauthorized access to our systems, and any form of attack on, or damage to, our IT systems and networks.
g.) In connection with disclosure requests and in the case of a business or share sale or sale or purchase of a business and/or assets, whether actual or potential. This is necessary for our legitimate interests of selling and/or ensuring and promoting the success of our business.
h.) For statistical and research purposes. We will anonymize your data and use them for our legitimate interests of processing personal data for research purposes, including market research, better understanding our respective customers, and tailoring our respective products and services to their needs.
i.) Indicating possible criminal acts or threats to public security to a competent authority. This is necessary for our legitimate interest of promoting the success of our business, preventing crime, for compliance with a legal obligation to which we are subject, in the general public interest or for the legitimate interests of governmental bodies and competent authorities that prevent crime.
a.) To provide you with offers relating to goods or services we offer from time to time and inform you on our research, development and achievements.
b.) Automated decision-making, including profiling. We may analyse your personal data to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal data to detect and reduce fraud and credit risk. This is necessary for our legitimate interest of promoting the success of Services and business.
c.) Shared CRM database. We may process your personal data for registration, organisation, storage, elaboration, selection, extraction and all other relevant CRM management purposes.
Your personal data is stored by the AeroNet on our servers located on office premises and on servers of cloud providers located in the EU countries.
AeroNet will store your information for no longer than necessary, taking into account the following:
For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at apps.privacy@aerofrt.com
We take appropriate technical and organisational measures to secure your personal data and to protect it against unauthorised or unlawful use or processing as well as against the accidental loss or destruction of, or damage to, your personal data, including:
Transmission of information (including personal data) over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk. We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your transmission of information to us by such means.
Our use of cookies and similar technologies
We use cookies and similar technologies on or via our website. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.
Google Analytics
This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored based on Art. 6 (1) (f) GDPR. We have a legitimate interest in analyzing user behavior to optimize both our website and advertising.
You have the following rights in relation to your personal data, which you can exercise by sending an email to apps.privacy@aerofrt.com.
Where you wish to contact a customer, you will not see any previous contact information from the CRM/ERP database, we require your personal data in order to enter into a contract with you to make better business with our customers.
If you do not provide your personal data, we will not be able to enter into a contract with you or to provide you with those products or services.
We will update our Privacy Policy from time to time to adhere to the best practices. If required by law, we will make such changes to our Privacy Policy known to you by posting a notice on the website and/or by us posting an updated version of our Privacy Policy on our website with a new effective date stated at the beginning of it. By continuing to access our website on or after that effective date, you agree to be bound by that new version of our Privacy Policy.
Where we intend to use your personal data for a new purpose other than the purpose(s) for which we originally collected it, we will provide you with information about that purpose and any other relevant information before we use your personal data for that new purpose and obtain your consent if required.
Changes to your information
Please inform us of any changes to any information (including personal data) which we hold about you so we can keep the information we hold about you accurate and up-to-date.